hooray for fusterclucks!

normally i don't like using people's names here, but today i'll bend my rule.

i got into work ~30 mins late, but once in, i overheard something about not being able to receive any mail from the outside world. so some testing confirmed these results. outgoing mail was fine, but anything inbound wasn't coming in. i checked our barracuda (spam firewall) and very quickly saw that there was NO mail coming in. (it sits in front of exchange, so all mail goes thru it first)

DH tried sending a message to an external acct and the reply addy wasn't our domain, so a quick whois and i discovered the problem.

apparently, the company that holds our domain expired our domain. fortunately, they renewed it for themselves as a don't sell, but it fucked up our mail. and how. so after DH called them to find out what was going on, it was revealed that they had sent the renewal notice to Mike T. who no longer works for us. who left before i got there, so that was more than 2 years ago. now the problem we ran into is only he knows the password so we can update our account information. see, the address he provided: no longer our addy. the same with the phone number, no longer in service. and the icing on the cake, they WON'T RESET THE PASSWORD SO WE CAN LOG ON TO UPDATE THE INFORMATION OURSELVES!!!!

fucking idiot. and apparently he left quite a legacy in his wake. the word i heard from many people in describing Mike T. was "asshole"

so let's call this the word of the day:

ASSHOLE!

A-S-S-H-O-L-E!
he's an asshole!

so now i'm left waiting for the DNS info to propegate properly so that we can start receiving mail. when i checked earlier (and captured the screenshot below), it was still down. that 1000+ minutes since last message scanned is a BAD thing. i wonder if things have propegated yet....we were told it may take up to 24 hours which is a long time for a business to be w/o email. even when i had to repair the exchange dbase (which sucked), we were only down for a few hours. but this is all day so far which is bad bad bad...



fucking jackass....i'm glad we fired you.