idiot bank

like many people, i've turned to online banking to pay most of my bills and this morning i had an email saying that i hadn't scheduled a payment for my credit card.

uhhh....i scheduled the payment for last week and i know it went through, so why are you telling me that i hadn't scheduled a payment?

so with much annoyance, i logged into my account and it shows me that i still have to schedule a payment. so i check the account that i paid it from and sure enough, there is the completed payment. paid last week.

in typical fashion, the right hand doesn't know what the left is doing and i turn into a frazzeled mess trying to figure this out.

when i look at the bill payment screen, it shows that i haven't scheduled a payment yet.

when i look at the ACTUAL account info, it clearly states that a payment was received last week. MATCHING in both DATE and AMOUNT.

so obviously what this means is online banking doesn't have its act together yet. you would figure if i paid my balance (which i had), the notification system would be pinged to indicate as such. but it doesn't seem to have that link yet. stupid online banking.


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