caller of the day so far.

i would like to preface this with the following statment, shamelessly borrowed from Opie.

PRANK CALLER! PRANK CALLER!

with people in our department taking the day off, RB & i are the only ones here, at least until CC gets into the other office and can help out.

JMcMenace just called asking for CL (who usually takes the bulk of the help desk calls) and the conversation went something like this:

JMcM: hi, is CL there?
Mol: no, she's out.
JMcM: did she take the day off?
Mol: no, she broke her hip.
JMcM: really? you're kidding me.
Mol: yup.
JMcM: how did she do it?
Mol: do what? i was kidding.
JMcM: oh (laughs). i could picture her doing jazzercise and her little legs giving out.
Mol: no, i think she just took the day off.

apparently, when JMcM wants to go out for a smoke with CL, rather than calling CL's number directly, she just calls the help desk instead. so who knows what important help desk call we could have missed because RB & i were both on the phone at the time. there could have been a fire in the other office and we might not have known until it was too late.