Thursday, August 09, 2007

i've been in the computer support business for a long time now so i've seen my fair share of the 'my cup holder on my computer is broken' type requests.

my favorite site for this (and in my not-so-humble opinion REQUIRED READING for anyone in this line of work) has to be:

The Chronicles

of George


i have yet to find a site that so brilliantly shows what some of us go through.

on a daily basis.

so, i'm going to start posting some of our more brain dead colorful help desk requests. these will be as they are written (with an attempt to protect the stupid). i won't change the spelling, i won't change punctuation, i'll just remove the names (Bubba becomes B.) and extensions.

826am, 8/9/07
Hi C., I can't from the print screen key on keyboard. Thanks, h. r. x1234


and as i'm writing this up, the first message is followed by:

908am, 8/9/07
Hi C., please cancel my last email, thanks, h. x1234




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