oh joy...

late thursday afternoon, my boss told me that we needed to do an upgrade on the phone system PDQ, and asked when a good time was, so tonight was decided.

so, at 9pm, i get to take the phone system down. after a late call this afternoon (sposed to be at 2pm, was was closer to 230pm) with the guy who is going to help, we agree that it will happen at 9pm (eastern)/6pm (pacific, where he is) and after a few other questions, we hang up. needless to say, he didn't inspire a great deal of confidence, but we'll hope for the best.

fast forward to 540pm. i'm trying to relax and my phone rings. didn't take much for me to guess that it was the guy who was going to help us to the upgrade.

after saying hello, he asked if we were ready to do the upgrade at 6pm eastern. i quickly correct him pointing out that we weren't scheduled to do it for another 3 hours, gently reminding him that meant 9pm eastern/6pm pacific.

we'll see how this goes. the last time we had a problem with the phone system, it was a bear to deal with.

so, after that call, i'm just thrilled about how much support we'll be getting. he may know the software, but it does help to keep yourself organized...

i know i'm not the most organized person in the world, but for stuff like this, i try to keep things pretty organized.

t-minus 2:55 before we blow things up.